News

Update on city's storm response

By Lightning Reports, Published: September 30, 2024

Hendersonville City Manager John Connet provided these updates on the storm response.

• City of Hendersonville Offices are closed on Monday, September 30.  
• All special events are suspended during the State of Emergency.   
• City of Hendersonville residents – garbage, recycling and brush collection is currently suspended due to crews completing critical infrastructure tasks.   

"Our hearts go out to everyone impacted by the devastating effects of Hurricane Helene. We want to assure you that your safety and recovery are our highest priorities," Connet said. "Henderson County, the City of Hendersonville and partnering agencies are continuing to complete rescues and are mobilizing all available resources to support our community during this challenging time."

The following response efforts are underway: 

• Emergency Services: Our first responders are actively completing rescue and recovery efforts. Please stay home if you can to keep roads clear for these efforts and as utility crews work to restore critical services. 
• Resource Hubs: Henderson County and partners are in the process of standing up six resource hubs stationed throughout the County. Details will be announced as soon as the centers are ready.  
• Utility Restoration: Crews are working around the clock to restore power, water, and other essential services. Portions of the Hendersonville water system are experiencing outages and periods of low pressure due to damage. Crews and treatment plant operators are working around the clock to identify line breaks and make repairs. Customers should use bottled water or boil water before consumption. Fortunately, many of our customers still have water service, but we ask them to conserve and use only for essential needs.  
• We remind you that 911 should only be used for emergencies 
• The Henderson County Emergency Operations Center Phone Number can be called at 828-771-6670 for information and resource connection. 
   

Our emergency management teams are working tirelessly to continue rescue operations and provide resources. We know this has been a devastating event, but we will make it through this together. Check on your neighbors, know that additional resources are coming, and we are here working alongside you to restore Hendersonville and Henderson County.