News

Disaster recovery office moving to Veterans Center at Five Points

By Lightning Reports, Published: April 23, 2025

The Multi-Agency Resource Center at Blue Ridge Commons will move on Monday to a new location, the Hedrick Rhodes Veterans Center, 900 N. Main St. (Five Points).

After opening that day at noon to facilitate the move, the disaster recovery center will have regular hours of 8 a.m.-5 p.m. Monday-Friday. Available resources will include:

• FEMA individual assistance staff to help residents with their ongoing FEMA claims. Residents can upload required documents, check the status of the claims, file appeals, and ask questions about their claims
• FEMA Hazard Mitigation staff to help residents with information about how to repair and rebuild their properties to be more resilient in future disasters;
• Small Business Administration staff to help residents with questions about Disaster Recovery loans;
• North Carolina Emergency Management staff and case managers to help residents navigate the multitude of disaster recovery resources;
• Private Property Debris Removal staff (Tuesdays and Thursdays only) to take applications for free removal of storm debris from residents’ yards. (Please note, PPDR applications require the following: 2024 Property Tax bill; valid ID; utility bill from the approximate time of the storm; if insured, copy of declaration page of Homeowner’s Insurance);
• County staff to assist with connections to local government and nonprofit resources